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Dynamics 365 vs Power Platform: which is best for your business?  

By Maxine Harwood

When it comes to selecting the right tools for your business operations, the choice between Dynamics 365 and the Power Platform can feel a bit like walking into Bunnings. Imagine standing in the tool shop aisle: do you invest in a few specific tools to craft something custom for your requirements, or do you go all-in and have the entire store at your disposal, stocked with every tool and preconfigured solution you could dream of? Let’s unpack this analogy to help you make the best decision for your organisation. 

What makes Dynamics 365 and Power Platform different? 

Some people see Dynamics 365 and the Power Platform as completely separate entities. Others assume they’re interchangeable. These misunderstandings can also lead to the assumption that someone skilled in the Power Platform might not have the expertise to work on a Dynamics solution – which isn’t the case. The truth lies somewhere in the middle. Dynamics 365 is built on top of the Power Platform, which means they share the same foundation, tools, and capabilities. Our team works on both, leveraging their shared core to create tailored solutions. The difference comes down to how these tools are packaged and implemented. 

Dynamics 365 is like purchasing a premium, preconfigured toolkit designed for common scenarios. The Power Platform, on the other hand, is akin to handpicking the exact tools you need to craft something entirely custom. Understanding this relationship is key to making the right choice for your business. 

The Power Platform: tailored tools for specific jobs 

Picture this: you walk into Bunnings and purchase only the tools you need for a particular project. Maybe you’re building a custom shelf for your kitchen. You select a saw, a drill, and some screws. These are precisely what you need – nothing more, nothing less. This is akin to the Power Platform. 

With the Power Platform, you’re equipped to: 

  • Build custom apps with Power Apps to solve unique business problems. 
  • Automate repetitive tasks using Power Automate. 
  • Generate actionable insights through Power BI. 
  • Create intelligent virtual agents with Power Virtual Agents. 

The Power Platform gives you the flexibility to pick and choose, allowing you to design and build exactly what your business needs. It’s cost-effective, especially for organisations with specific requirements that don’t demand a fully preconfigured solution. 

Example: A logistics company may use Power Apps to build a tailored solution for tracking deliveries, designed specifically for their unique processes. 

Dynamics 365: a custom Power Platform solution ready to go 

Now imagine having access to the whole Bunnings store. You’re not limited to a few tools; instead, you have shelves of preconfigured components and tools designed to work seamlessly together. This is Dynamics 365, but there’s more to the story. 

Dynamics 365 is built on top of the Power Platform, meaning it leverages the same underlying tools and capabilities. However, it’s like purchasing a premium toolkit that’s already assembled and configured for common scenarios. Instead of building from scratch, you get access to a vast array of features, for example: 

  • Outlook integration: Effortlessly track emails, schedule appointments, and manage customer relationships directly from your inbox. 
  • Queues for task management: Streamline your operations by automatically routing tasks to the right team members. 
  • Preconfigured business process flows: Enhance efficiency with workflows tailored for processes like sales, customer service, and project management. 
  • Seamless integration: Expand your functionality with minimal effort, as all Dynamics 365 applications work together out of the box. 

This pre-configuration means Dynamics 365 can save significant development time and effort, offering a polished, ready-to-use solution. It reduces the need for dedicated developer resources, making it ideal for businesses that need robust, integrated capabilities without building everything from the ground up. 

Example: A retail business may streamline its customer service by implementing Dynamics 365, enabling quick deployment and seamless integration with their existing systems. 

Custom solutions vs preconfigured tools: a balanced perspective 

The choice between Dynamics 365 and the Power Platform isn’t about which is better – it’s about which is better for your business. Some businesses thrive with the flexibility and customisation of the Power Platform, while others benefit from the efficiency and speed of a prebuilt Dynamics 365 solution. 

Comparison table: Dynamics 365 vs Power Platform 

Feature Power Platform Dynamics 365 
Customisation flexibility High Moderate 
Preconfigured capabilities Low High 
Implementation time Custom timelines Quick setup 
Licensing flexibility Highly flexible, pay-per-app or user Structured around full applications/modules 
Dataverse Costs Requires premium plans or add-ons Included in base Dynamics licensing 

A closer look at cost structures 

The cost and licensing structures of the Power Platform and Dynamics 365 can be complex.  

To understand the specific cost structures and which option aligns best with your organisation’s needs, get in touch with us. We can provide a clear and tailored breakdown to help you make an informed decision. 

Making the right choice for your business 

When deciding between Dynamics 365 and the Power Platform, consider these questions: 

  • What are your key business objectives? 
  • Are you looking for a quick setup with extensive out-of-the-box features? 
  • Do you have the resources to build and maintain custom solutions, or do you prefer pre-built systems? 
  • What is your budget and timeframe for implementation? 
  • Dynamics 365 offers comprehensive functionality but can be costlier and require a longer implementation period. 
  • The Power Platform allows for cost-effective, incremental development, which may align better with tighter budgets and quicker delivery expectations. 

Your trusted partner in technology 

Whether you choose Dynamics 365 or the Power Platform, having the right partner is critical to success. At Mojo Soup we don’t push one solution over the other. Our goal is to guide you toward the right fit for your unique needs. We can help you: 

  • Customise Dynamics 365 to meet your specific requirements. 
  • Build tailored solutions with the Power Platform. 
  • Provide ongoing development and support to ensure your tools evolve with your business. 

The bottom line 

Selecting the right solution is about understanding your business’s unique requirements and balancing cost with functionality. Dynamics 365 offers the comprehensive power of a preconfigured Power Platform solution, ready to tackle common business scenarios, while the Power Platform allows you to craft something custom with just the tools you need. Either way, we’re here to help you navigate the options and create a solution that empowers your business to thrive. 

Have questions or want to explore your options? Contact us today for a consultation! 

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