Our Delivery - Our Mojility
Our Mojility underpins the way we deliver projects. Ultimately we're focused on helping organisations to thrive.From conceptual design to development and support, we provide solutions that make businesses and their people more efficient.We call this our Mojility - our ability to be flexible throughout delivery to create a solution that is fit-for-purpose and connected to your business.
Discover & Design. Know more.
We mobilise our team and yours; aligning expectations and goals to collaboratively define current state, understand and connect with stakeholders and co-design the future state together.
Business case review and support
What we do
Undertake an in depth assessment and independent analysis of business cases, to evaluate investment potential and likelihood of benefits realisation.
How we do it
We provide detailed roadmaps, to outline the strategy, tactics and phases needed to deliver the desired outcome including dependencies, risks, opportunities, timings, stakeholders and costs. This results in an objective perspective to inform decisions around future investment of time and resources.
Data Modelling
What we do
Understand the source of the data, which systems are used and how the information is purposed to most effectively and efficiently run business operations to achieve desired outcomes across the organisation.
How we do it
We document the traceability and relationships of the data from source systems right through the organisation. This ensures insights are optimised acrross every data asset.
Discovery and Design workshops
What we do
Enable and facilitate open conversation among stakeholders to align requirements, definitions and gain a common understanding of the required solution and outcomes.
How we do it
We use whiteboarding, collaboration platforms and people skills to extract and consolidate insights which feed into solution architecture and design.
Mobilise and Kick off workshops
What we do
We mobilise our team and yours; aligning expectations and goals to set the project up for success.
How we do it
We align the team on goals, scope, timing, team risk and opportunities to minimise risks and optimise delivery from the project outset.
Process Mapping
What we do
Work with stakeholders to identify and analyse current and future state processes within the organisation to optimise performance and unlock efficiency gains.
How we do it
We evaluate and define 'as is' processes and relationships, to identify areas for improvement through technology. We gain consensus across stakeholders to define future requirements. This results in a roadmap and program of works to support clarity and cohesion throughout project delivery.
Project Management
What we do
Capture key user personas to define what they need, and why it matters to their role, driving realisation of intended outcomes and benefits for customers while ensuring stakeholder needs and perspectives are defined and agreed.
How we do it
We workshop requirements with stakeholders, to craft a working document incorporating functional and non functional requirements, defined user personas, user stories and processes and where appropriate, proposed wireframes and mock-ups. Matched with clearly visible and measurable benefits, this is our way of guiding the project to ensure we deliver effective project outcomes.
Solution design
What we do
Undertake an iterative and detailed design process to define how the solution will meet requirements following delivery of the agreed solution architecture.
How we do it
We define the architecture, components, interfaces and data assets required to satisfy project requirements. This ensures the solution meets customer needs continously throughout the delivery lifecycle.
Stakeholder engagement
What we do
Identify, prioritise and engage key stakeholders across business operations to ensure roles and responsibilities are understood and communications are timely, relevant and targeted
How we do it
We obtain a list of stakeholders to identify roles, responsibilities and capacity across the organisation, creating a RACI Matrix to ensure user voices are represented before assigning roles. This ensures communications frameworks and networks are clear and agreed prior to kick-off and we have the right people in the room.
UX Wireframes and mockups
What we do
Creating conceptual designs aligned with user needs to ensure alignment and acceptance of deliverable prior to building the finished solution.
How we do it
We provide a visual representation of a website or app to demonstrate capability of the final solution, to ensure users and stakeholders receive a solution which meets objectives.
Deliver. Do more.
We bring together the talent, tools and technology, working as an integrated team to craft your solution ready for use.
Application configuration
What we do
Create software applications tailored to business needs, using existing
configurations and licences or by building new.
How we do it
We bring together the Microsoft stack to enable efficiency throughout an
organisation, leveraging existing technologies, automating processes or
customising new configurations to meet business demands.
Capability uplift
What we do
Work with stakeholders and users to educate and retain knowledge in-house
following a system implementation.
How we do it
We train and develop competency within an organisation to enable and empower
users to manage the system with mimimal external support. We work with
stakeholders to create user guides and other supporting documentation to
promote user education and adoption.
Custom development
What we do
Create software applications tailored to business needs, using bespoke
software development capability to deliver specific requirements over and
above native platform functionality.
How we do it
Using a combination of front end and back end software development patterns and
practices, we tailor technology solutions and platforms outside of standard
functionality to provide customised solutions that deliver on objectives.
Data ingestion, transformation and migration
What we do
Etxiotnract, transform and load structured and unstructured data from multiple
sources for data analysis, transferring data from one system to another
while ensuring it is fit for purpose, clean and compatible in the new solution.
How we do it
We identify the source and target systems, prepare the data, create a migration
plan and test before performing an Extract, Transform and Load (ETL) in the Azure
data engineering space. Once source data is extracted, ingested and delivered in a
cleansed state, Azure Analytics stores the files and data ready for visualisation and
further analysis.
Data visualisation - BI and reporting
What we do
Extract knowledge and insights to transform data into a visual
representation, making it easy to understand and identify patterns, trends
and correlations which inform business decisions.
How we do it
We apply machine learning on top of data assets, using scientific processes,
algorothms and systems to extract knowledge and insights. Using PowerBI, we craft
reports, dashboards and drill down functionality to create impactful data assets
and provide stakeholders with the insights they need to inform and drive decisions.
Detailed design and build
What we do
Define and describe the technical architecture of the solution, breaking
down processes operations and strategies to provide connectivity between
business requirements and technical delivery.
How we do it
We are the interface between technical and business requirements, translating
business needs into technical documentation. Our solution architecture diagrams
detail project components, relationships and interfaces along with related
interactions and dependencies to feed into roadmaps and solution designs. This
ensures all inter-related systems and solutions are considered throughout delivery
End user and admin training
What we do
Work with stakeholders and users to educate and retain knowledge in-house
following a system implementation. Providing the necessary tools and
documentation to support the learning process and aid adoption.
How we do it
We train and develop competency within an organisation, adopting a train the
trainer approach to enable and empower users to manage the system with
mimimal external support. We work with stakeholders to create user guides and
other supporting documentation to promote user education and adoption while
providing our team as back-up as required.
Mobilise delivery team
What we do
Assemble and brief project teams, to ensure clarity of deliverable,
timeframes, accountabilities and working styles to set the project up for
success.
How we do it
We assign roles and responsibilities, and set tasks, milestones and communication
channels to provide a co-ordinated and transparent approach to project delivery
from the outset.
Organisational and change management
What we do
Plan, implement and manage change throughout a solution design and
implementation to ensure the solution is optimised and user journeys are
supported from current to future state.
How we do it
We communicate, train and monitor progress throughout project delivery to
ensure change is sustainable and stakeholders are engaged with the benefits and
outcomes of the system.
Project management
What we do
Planning, executing and controlling project delivery from the outset to
completion, ensuring successful and measured delivery against pre-defined
measures and metrics.
How we do it
We engage regularly with stakeholders to ensure the scope, resources, timelines,
quality, budget and risk are managed by a dedicated Project Management resource
to ensure successful project delivery from ideation to completion.
Provision technical environment
What we do
Provisioning the development, testing and production environment
(including user account provisioning) to support rapid build activities.
How we do it
We engage with relevant ICT stakeholders to ensure in-house environments are
ready for development. This improves efficiency and enables teams to build at
pace.
Release management (Go-live)
What we do
Transition from a legacy system to go live in a new solution, while
decommissioning legacy systems in a structured and systematic way.
How we do it
We create a project schedule and milestones, adhering to the plan to cease old
processes, transition to new, migrate data, train users, test and go live in the new
system.
Testing
What we do
Test scenarios in a new environment to ensure users or customers are
satisfied with the quality, functionality and outcomes as part of the test
phase plan.
How we do it
We use our TASTE framework to ensure quality is clearly defined and delivered,
undertaking scenario testing with stakeholders and users to ensure needs and
expectations outlined during solution design meet expectations throughout UAT.
Optimise. Be more.
We bring together the talent, tools and technology, working as an integrated team to craft your solution ready for use.
Capability uplift
What we do
Work with stakeholders and users to educate and retain knowledge in-house
following a system implementation.
How we do it
We train and develop competency within an organisation to enable and empower
users to manage the system with mimimal external support. We work with
stakeholders to create user guides and other supporting documentation to
promote user education and adoption.
Design and build solution optimisations
What we do
Taking feedback from direct users of the solution, adapting and adjusting
enhancements and changes to optimise solution value.
How we do it
We engage directly with networks of users and stakeholders through workshops to
identify potential areas of improvement to the solution provided, ensuring business
value and returns are set to thrive.
Hypercare support
What we do
Pro-active system performance monitoring and issue resolution immediately
following go-live which ensures solutions are embedded and optimised
effectively at that critical adoption phase.
How we do it
We provide ready access to our expertise and capacity to instantly resolve issues
and provide support throughout the initial phases of embedding following solution
implementation. By making adjustments as needed, user adoption and customer
experience is dramatically improved.
Process automation and integration
What we do
Automate manual business processes and tasks to remove manual handling
and create measurable improvements to business outcomes.
How we do it
We craft and configure automations through business applications, processes and
sole automation platforms to improve efficiency, accuracy and productivity
benefits across business operations while reducing cost.
Project and change management
What we do
Plan, implement and manage change throughout a solution design and
implementation to ensure the solution is optimised and user journeys are
supported from current to future state.
How we do it
We communicate, train and monitor progress throughout project delivery to
ensure change is sustainable and stakeholders are engaged with the benefits and
outcomes of the system.
Solution integration
What we do
Consolidate disparate systems into a unified platform to improve efficiency
across an organisation.
How we do it
We build a solution which interacts and interfaces with other solutions, creating
integration points which enable the automated transfer and accurate consolidation
of data in the new solution.
Thrive. Win more.
We work as your digital transformation partner to provide technical support and trusted advice for long term success.
Continuous improvement
What we do
Ensure ongoing commitment and vision for the future development of
products, services and processes which improve the deliverable across its
lifecycle.
How we do it
We log enhancements and actions through continous engagement with
stakeholders and users. This enables us to plan for future budgets and deliverables
associated with continous value and measurable returns.
CX Interviews
What we do
Engage regularly with clients and stakeholders to ensure the Mojo
Experience (Moj-X) meets expectations to ensure issues and opportunities
are identified and addressed throughout project delivery.
How we do it
We assign an independent CX specialist to engage with stakeholders throughout
project delivery and beyond to inform, improve and measure performance against
expectations.
Managed support service
What we do
Provide ready access to our technical support and consultancy expertise to
optimise the end user and stakeholder experience.
How we do it
We provide solution support, with defined SLA's to ensure issues, changes and
enhancements are effetively managed through the support process and ticketing
system. Providing pro-active consultancy and support ensures solutions and
organisations are set to thrive.
Market innovation (demos)
What we do
Bring market insights and experience to customers through demonstrations
and pilots of new technologies and capabilities which support delivery of
objectives.
How we do it
We bring vast and varied expertise and experience across numerous sectors and
industries, adding value to every deliverable by sharing innovation and opportunity
to evolve as a priority.
Mentoring / coaching
What we do
Share knowledge and expertise with customer teams to ensure solutions can
be managed using in-house skills to uplift internal capability.
How we do it
We work with customers to upskill in-house resources, using a 'train the trainer'
approach to information and skills sharing. This creates a sustainable solution
which can be managed and controlled on-site.
Partnered roadmap delivery
What we do
Outline the strategy, tactics and phases needed to deliver the desired
outcome or solutions, including dependencies, risks, stakeholders and
metrics.
How we do it
We define the requirements and enhancements of the solution, rolling up into
features and phasings to ensure structured and considered development and
delivery to optimise and thrive.
Partnered technical support and advisory
What we do
Provide strategic advice and tactical guidance about the procurement,
adoption, integration or alignment of technology across the organisation
How we do it
We work as an digital and business transformation partner to bring extensive
breadth and depth of experience and expertise to help organisations navigate the
landscape of technology obectively and easily.
Post-implementation reviews
What we do
Evaluate, share and implement insights from a project or program delivery
to ensure lessons learned add value to future deliverables and risks are
mitigated.
How we do it
We undertake project retrospectives and Moj-X reviews to gather insights and
measure performance from key stakeholders and users to improve deliverables
and services provided.
Solution lifecycle support
What we do
Provide support throughout a program or project delivery to ensure
integration and adoption is optimised to thrive.
How we do it
We work with clients from project onset through transitional phases through to
launch to ensure full adoption. This ensures clarity of purpose and understanding
throughout delivery and carries through into thrive and beyond.
User and customer insights
What we do
Gather metrics, data and other information to provide insights that inform
the progression of a digital transformation journey.
How we do it
We extract, wrangle, shape and visualise data to provide unique insights into
customer inforamtion that is both accessible and valuable in the day to day
decision making processes and at all levels in the organisation.
Discover & Design.
Know more.
Deliver
Do more.
Optimise
Be more.
Thrive
Win more.
We mobilise our team and yours; aligning expectations and goals to collaboratively define current state, understand and connect with stakeholders and co-design the future state together.
Business case review and support
What we do
Undertake an in depth assessment and independent analysis of business cases, to evaluate investment potential and likelihood of benefits realisation.
How we do it
We provide detailed roadmaps, to outline the strategy, tactics and phases needed to deliver the desired outcome including dependencies, risks, opportunities, timings, stakeholders and costs. This results in an objective perspective to inform decisions around future investment of time and resources.
Lorem ipsum dolor ist amte, consectetuer adipiscing eilt. Aenean commodo ligula egget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quak felis, ultricies nec, pellentesque eu, pretium quid, sem.
Data Modelling
What we do
Understand the source of the data, which systems are used and how the information is purposed to most effectively and efficiently run business operations to achieve desired outcomes across the organisation.
How we do it
We document the traceability and relationships of the data from source systems right through the organisation. This ensures insights are optimised acrross every data asset.
Discovery and Design workshops
What we do
Enable and facilitate open conversation among stakeholders to align requirements, definitions and gain a common understanding of the required solution and outcomes.
How we do it
We use whiteboarding, collaboration platforms and people skills to extract and consolidate insights which feed into solution architecture and design.
Mobilise and Kick off workshops
What we do
We mobilise our team and yours; aligning expectations and goals to set the project up for success.
How we do it
We align the team on goals, scope, timing, team risk and opportunities to minimise risks and optimise delivery from the project outset.
Process Mapping
What we do
Work with stakeholders to identify and analyse current and future state processes within the organisation to optimise performance and unlock efficiency gains.
How we do it
We evaluate and define 'as is' processes and relationships, to identify areas for improvement through technology. We gain consensus across stakeholders to define future requirements. This results in a roadmap and program of works to support clarity and cohesion throughout project delivery.
Project Management
What we do
Capture key user personas to define what they need, and why it matters to their role, driving realisation of intended outcomes and benefits for customers while ensuring stakeholder needs and perspectives are defined and agreed.
How we do it
We workshop requirements with stakeholders, to craft a working document incorporating functional and non functional requirements, defined user personas, user stories and processes and where appropriate, proposed wireframes and mock-ups. Matched with clearly visible and measurable benefits, this is our way of guiding the project to ensure we deliver effective project outcomes.
Solution design
What we do
Undertake an iterative and detailed design process to define how the solution will meet requirements following delivery of the agreed solution architecture.
How we do it
We define the architecture, components, interfaces and data assets required to satisfy project requirements. This ensures the solution meets customer needs continously throughout the delivery lifecycle.
Stakeholder engagement
What we do
Identify, prioritise and engage key stakeholders across business operations to ensure roles and responsibilities are understood and communications are timely, relevant and targeted
How we do it
We obtain a list of stakeholders to identify roles, responsibilities and capacity across the organisation, creating a RACI Matrix to ensure user voices are represented before assigning roles. This ensures communications frameworks and networks are clear and agreed prior to kick-off and we have the right people in the room.
UX Wireframes and mockups
What we do
Creating conceptual designs aligned with user needs to ensure alignment and acceptance of deliverable prior to building the finished solution.
How we do it
We provide a visual representation of a website or app to demonstrate capability of the final solution, to ensure users and stakeholders receive a solution which meets objectives.
We bring together the talent, tools and technology, working as an integrated team to craft your solution ready for use.
Application configuration
What we do
Create software applications tailored to business needs, using existing configurations and licences or by building new.
How we do it
We bring together the Microsoft stack to enable efficiency throughout an organisation, leveraging existing technologies, automating processes or customising new configurations to meet business demands.
Capability uplift
What we do
Work with stakeholders and users to educate and retain knowledge in-house
following a system implementation.
How we do it
We train and develop competency within an organisation to enable and empower
users to manage the system with mimimal external support. We work with
stakeholders to create user guides and other supporting documentation to
promote user education and adoption.
Custom development
What we do
Create software applications tailored to business needs, using bespoke
software development capability to deliver specific requirements over and
above native platform functionality.
How we do it
Using a combination of front end and back end software development patterns and
practices, we tailor technology solutions and platforms outside of standard
functionality to provide customised solutions that deliver on objectives.
Data ingestion, transformation and migration
What we do
Etxiotnract, transform and load structured and unstructured data from multiple
sources for data analysis, transferring data from one system to another
while ensuring it is fit for purpose, clean and compatible in the new solution.
How we do it
We identify the source and target systems, prepare the data, create a migration
plan and test before performing an Extract, Transform and Load (ETL) in the Azure
data engineering space. Once source data is extracted, ingested and delivered in a
cleansed state, Azure Analytics stores the files and data ready for visualisation and
further analysis.
Data visualisation - BI and reporting
What we do
Extract knowledge and insights to transform data into a visual
representation, making it easy to understand and identify patterns, trends
and correlations which inform business decisions.
How we do it
We apply machine learning on top of data assets, using scientific processes,
algorothms and systems to extract knowledge and insights. Using PowerBI, we craft
reports, dashboards and drill down functionality to create impactful data assets
and provide stakeholders with the insights they need to inform and drive decisions.
Detailed design and build
What we do
Define and describe the technical architecture of the solution, breaking
down processes operations and strategies to provide connectivity between
business requirements and technical delivery.
How we do it
We are the interface between technical and business requirements, translating
business needs into technical documentation. Our solution architecture diagrams
detail project components, relationships and interfaces along with related
interactions and dependencies to feed into roadmaps and solution designs. This
ensures all inter-related systems and solutions are considered throughout delivery
End user and admin training
What we do
Work with stakeholders and users to educate and retain knowledge in-house
following a system implementation. Providing the necessary tools and
documentation to support the learning process and aid adoption.
How we do it
We train and develop competency within an organisation, adopting a train the
trainer approach to enable and empower users to manage the system with
mimimal external support. We work with stakeholders to create user guides and
other supporting documentation to promote user education and adoption while
providing our team as back-up as required.
Mobilise delivery team
What we do
Assemble and brief project teams, to ensure clarity of deliverable,
timeframes, accountabilities and working styles to set the project up for
success.
How we do it
We assign roles and responsibilities, and set tasks, milestones and communication
channels to provide a co-ordinated and transparent approach to project delivery
from the outset.
Organisational and change management
What we do
Plan, implement and manage change throughout a solution design and
implementation to ensure the solution is optimised and user journeys are
supported from current to future state.
How we do it
We communicate, train and monitor progress throughout project delivery to
ensure change is sustainable and stakeholders are engaged with the benefits and
outcomes of the system.
Project management
What we do
Planning, executing and controlling project delivery from the outset to
completion, ensuring successful and measured delivery against pre-defined
measures and metrics.
How we do it
We engage regularly with stakeholders to ensure the scope, resources, timelines,
quality, budget and risk are managed by a dedicated Project Management resource
to ensure successful project delivery from ideation to completion.
Provision technical environment
What we do
Provisioning the development, testing and production environment
(including user account provisioning) to support rapid build activities.
How we do it
We engage with relevant ICT stakeholders to ensure in-house environments are
ready for development. This improves efficiency and enables teams to build at
pace.
Release management (Go-live)
What we do
Transition from a legacy system to go live in a new solution, while
decommissioning legacy systems in a structured and systematic way.
How we do it
We create a project schedule and milestones, adhering to the plan to cease old
processes, transition to new, migrate data, train users, test and go live in the new
system.
Testing
What we do
Test scenarios in a new environment to ensure users or customers are
satisfied with the quality, functionality and outcomes as part of the test
phase plan.
How we do it
We use our TASTE framework to ensure quality is clearly defined and delivered,
undertaking scenario testing with stakeholders and users to ensure needs and
expectations outlined during solution design meet expectations throughout UAT.
We provide the technical, training and hypercare support you need to drive user adoption and realise benefits from your digital solutions.
Capability uplift
What we do
Work with stakeholders and users to educate and retain knowledge in-house
following a system implementation.
How we do it
We train and develop competency within an organisation to enable and empower
users to manage the system with mimimal external support. We work with
stakeholders to create user guides and other supporting documentation to
promote user education and adoption.
Design and build solution optimisations
What we do
Taking feedback from direct users of the solution, adapting and adjusting
enhancements and changes to optimise solution value.
How we do it
We engage directly with networks of users and stakeholders through workshops to
identify potential areas of improvement to the solution provided, ensuring business
value and returns are set to thrive.
Hypercare support
What we do
Pro-active system performance monitoring and issue resolution immediately
following go-live which ensures solutions are embedded and optimised
effectively at that critical adoption phase.
How we do it
We provide ready access to our expertise and capacity to instantly resolve issues
and provide support throughout the initial phases of embedding following solution
implementation. By making adjustments as needed, user adoption and customer
experience is dramatically improved.
Process automation and integration
What we do
Automate manual business processes and tasks to remove manual handling
and create measurable improvements to business outcomes.
How we do it
We craft and configure automations through business applications, processes and
sole automation platforms to improve efficiency, accuracy and productivity
benefits across business operations while reducing cost.
Project and change management
What we do
Plan, implement and manage change throughout a solution design and
implementation to ensure the solution is optimised and user journeys are
supported from current to future state.
How we do it
We communicate, train and monitor progress throughout project delivery to
ensure change is sustainable and stakeholders are engaged with the benefits and
outcomes of the system.
Solution integration
Lorem ipsum dolor ist amte, consectetuer adipiscing eilt. Aenean commodo ligula egget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quak felis, ultricies nec, pellentesque eu, pretium quid, sem.
What we do
Consolidate disparate systems into a unified platform to improve efficiency
across an organisation.
How we do it
We build a solution which interacts and interfaces with other solutions, creating
integration points which enable the automated transfer and accurate consolidation
of data in the new solution.
We work as your digital transformation partner to provide technical support and trusted advice for long term success.
Continuous improvement
What we do
Ensure ongoing commitment and vision for the future development of
products, services and processes which improve the deliverable across its
lifecycle.
How we do it
We log enhancements and actions through continous engagement with
stakeholders and users. This enables us to plan for future budgets and deliverables
associated with continous value and measurable returns.
CX Interviews
What we do
Engage regularly with clients and stakeholders to ensure the Mojo
Experience (Moj-X) meets expectations to ensure issues and opportunities
are identified and addressed throughout project delivery.
How we do it
We assign an independent CX specialist to engage with stakeholders throughout
project delivery and beyond to inform, improve and measure performance against
expectations.
Managed support service
What we do
Provide ready access to our technical support and consultancy expertise to
optimise the end user and stakeholder experience.
How we do it
We provide solution support, with defined SLA's to ensure issues, changes and
enhancements are effetively managed through the support process and ticketing
system. Providing pro-active consultancy and support ensures solutions and
organisations are set to thrive.
Market innovation (demos)
What we do
Bring market insights and experience to customers through demonstrations
and pilots of new technologies and capabilities which support delivery of
objectives.
How we do it
We bring vast and varied expertise and experience across numerous sectors and
industries, adding value to every deliverable by sharing innovation and opportunity
to evolve as a priority.
Mentoring / coaching
What we do
Share knowledge and expertise with customer teams to ensure solutions can
be managed using in-house skills to uplift internal capability.
How we do it
We work with customers to upskill in-house resources, using a 'train the trainer'
approach to information and skills sharing. This creates a sustainable solution
which can be managed and controlled on-site.
Partnered roadmap delivery
What we do
Outline the strategy, tactics and phases needed to deliver the desired
outcome or solutions, including dependencies, risks, stakeholders and
metrics.
How we do it
We define the requirements and enhancements of the solution, rolling up into
features and phasings to ensure structured and considered development and
delivery to optimise and thrive.
Partnered technical support and advisory
What we do
Provide strategic advice and tactical guidance about the procurement,
adoption, integration or alignment of technology across the organisation
How we do it
We work as an digital and business transformation partner to bring extensive
breadth and depth of experience and expertise to help organisations navigate the
landscape of technology obectively and easily.
Post-implementation reviews
What we do
Evaluate, share and implement insights from a project or program delivery
to ensure lessons learned add value to future deliverables and risks are
mitigated.
How we do it
We undertake project retrospectives and Moj-X reviews to gather insights and
measure performance from key stakeholders and users to improve deliverables
and services provided.
Solution lifecycle support
What we do
Provide support throughout a program or project delivery to ensure
integration and adoption is optimised to thrive.
How we do it
We work with clients from project onset through transitional phases through to
launch to ensure full adoption. This ensures clarity of purpose and understanding
throughout delivery and carries through into thrive and beyond.
User and customer insights
What we do
Gather metrics, data and other information to provide insights that inform
the progression of a digital transformation journey.
How we do it
We extract, wrangle, shape and visualise data to provide unique insights into
customer inforamtion that is both accessible and valuable in the day to day
decision making processes and at all levels in the organisation.